*8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 through September 30 and on holidays. Please leave a message and your call will be returned the next business day.
For accommodations of persons with special needs at meetings call 1-866-536-1041 (TTY: 711).
CoxHealth MedicarePlus is an HMO plan with a Medicare contract. Enrollment in CoxHealth MedicarePlus depends on contract renewal. All CoxHealth MedicarePlus plans include Part D prescription drug coverage.
To enroll in a CoxHealth MedicarePlus plan, you must have both Medicare Parts A and B and reside in the plan service area. You must continue to pay your Medicare Part B premium. Enrollment in a CoxHealth MedicarePlus plan may be limited to specific times of the year.
Members must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Essence Healthcare, neither Medicare nor Essence Healthcare will be responsible for the costs.
Every year, Medicare evaluates plans based on a 5-star rating system.
Essence Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.